Terms of Service

Workshop Bookings

When you book a workshop:

• Full payment is required to secure your spot
• Bookings are confirmed upon receipt of payment
• You will receive a confirmation email with workshop details, location, and what to bring
• Spaces are limited and allocated on a first-come, first-served basis
• We reserve the right to refuse service to anyone
• Workshop dates and times are subject to change with notice

By making a booking, you confirm that you are at least 16 years of age or have parental consent if under 16.

Cancellation and Refund Policy

Cancellations by You

• 48 hours or more before workshop: Full refund to original payment method
• Less than 48 hours before workshop: No refund, but you may transfer your spot to another person (subject to availability)
• No-shows: No refund and no transfer option
• Late arrivals: If you arrive more than 30 minutes late, you may not be able to join the workshop and no refund will be provided

To cancel or request a refund, contact us at info@squeblenzymlox.world with your booking reference number.

Cancellations by Us

If we need to cancel a workshop due to unforeseen circumstances (including but not limited to instructor illness, severe weather, or insufficient bookings), you will receive:

• A full refund to your original payment method, or
• The option to transfer to another available workshop date

We will notify you as soon as possible if a workshop is cancelled, typically at least 24 hours in advance when possible.

Refund Processing

Refunds will be processed to the original payment method within 5-10 business days of approval. Processing times may vary depending on your payment provider.

Workshop Safety

By participating in our workshops, you agree to:

• Follow all safety instructions provided by instructors
• Use materials and tools responsibly and only as instructed
• Inform us of any health conditions, allergies, or physical limitations that may affect your participation
• Take responsibility for your own safety and the safety of others
• Wear appropriate clothing and protective equipment as recommended
• Not consume alcohol or drugs before or during workshops
• Respect the workspace and other participants

We are not liable for any injuries or damages that occur during workshop participation, except where required by law. Participants assume all risks associated with workshop activities.

If you have concerns about safety or witness unsafe behavior, please inform an instructor immediately.

Materials and Supplies

All materials and supplies are provided during workshops unless otherwise stated. This includes:

• All craft materials (wax, wicks, containers, dyes, fabrics, etc.)
• Tools and equipment needed for the workshop
• Protective equipment (aprons, gloves, etc.)
• Take-home packaging for your finished items
• Light refreshments (water, tea, coffee)

Take-home kits and additional supplies are available for purchase separately. All purchases are subject to our Returns and Refunds Policy.

You may not remove materials, tools, or equipment from the studio without permission.

Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, videos, workshop materials, and course content, is the property of Squeblenzymlox and protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or publicly display our content without written permission
• Use our content for commercial purposes
• Create derivative works based on our content
• Remove copyright or proprietary notices from our content

Workshop techniques and methods taught in our classes may be used for personal projects, but commercial use of our specific curriculum or teaching materials requires permission.

User Conduct

When using our website or attending workshops, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful, offensive, or inappropriate content
• Interfere with the operation of our website or services
• Attempt to gain unauthorized access to our systems
• Use our services for any illegal or unauthorized purpose

We reserve the right to refuse service, remove users, or cancel bookings for violations of these Terms.

Limitation of Liability

To the fullest extent permitted by law, Squeblenzymlox, its owners, employees, instructors, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Personal injury or property damage (except where required by law)
• Any damages arising from your use or inability to use our services

Our total liability for any claims shall not exceed the amount you paid for the specific service in question.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Squeblenzymlox and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Your conduct during workshops

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Material changes will be communicated via email to registered users when possible.

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you should discontinue use of our services.

We encourage you to review these Terms periodically to stay informed of any updates.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original.

Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

Any disputes arising from or relating to these Terms or our services will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

If you are located outside Australia, you agree that any disputes will be resolved in accordance with Australian law.

Contact Us

If you have questions about these Terms or need clarification on any provision, please contact us at:

Email: info@squeblenzymlox.world
Address: 45 George Street, Sydney NSW 2000, Australia
Phone: +61 2 8356 7421

Last updated: January 2025