Privacy Policy

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Information provided when booking workshops or making inquiries
• Payment information (processed through secure third-party providers)
• Workshop preferences and special requirements
• Any other information you choose to provide in forms or communications

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and usage patterns through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process workshop bookings and registrations
• Respond to your inquiries and requests
• Send you information about workshops, events, and updates (with your consent)
• Improve our services and website functionality
• Comply with legal obligations and enforce our terms
• Prevent fraud and ensure security
• Analyze website usage to enhance user experience

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business (payment processors, email services, hosting providers)
• When required by law or to protect our rights and safety
• With your explicit consent for specific purposes
• In connection with a business transfer, merger, or acquisition

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption technologies
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage systems and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information and receive a copy of the data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal and contractual obligations)
• Object to processing of your information for certain purposes
• Request restriction of processing in certain circumstances
• Withdraw consent at any time where processing is based on consent
• Data portability - receive your data in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided below.

Workshop Cancellations and Refunds

Personal information collected for workshop bookings is retained for the duration necessary to process bookings, handle cancellations, and manage refunds in accordance with our terms of service. This includes:

• Booking confirmations and payment records
• Communication history related to your bookings
• Workshop attendance records for safety and quality purposes
• Refund and cancellation documentation as required by law

We retain this information for a minimum period required by law and for legitimate business purposes such as customer service and dispute resolution.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our use of cookies, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@squeblenzymlox.world
Address: 45 George Street, Sydney NSW 2000, Australia
Phone: +61 2 8356 7421

We will respond to your inquiry within 30 days of receipt.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Last updated: January 2025